Patient Support Services

Everything you need to get treated in India

From your first question to your safe return home — we handle every step. No hidden fees, no middlemen, no confusion.

What we do

Our 8 patient services

Each service can be used independently or as part of our complete end-to-end package.

Core Service

Teleconsultation

Connect with a board-certified Indian specialist before you travel — from your home, via video or phone. Share your existing reports and get an expert assessment of your diagnosis, treatment options and likely costs. Many patients only know what treatment they need after this call.

  • Video or phone call with a specialist in the relevant field
  • Expert review of your medical reports, scans and test results
  • Recommendation for the right hospital and department
  • Initial treatment plan and estimated stay duration
  • No obligation to proceed
Book Teleconsultation
Core Service

Treatment Cost Estimate

Get a detailed, itemised cost estimate from India's top hospitals for your specific procedure. We obtain the quote directly from the hospital after reviewing your reports — so the figure is accurate, not a generic range from the internet.

  • Itemised breakdown: surgery, anaesthesia, hospital stay, consumables
  • Quoted in USD or INR — your choice
  • Comparison across 2–3 hospitals where applicable
  • No commitment required to receive an estimate
  • Typical turnaround: 24–48 hours after teleconsultation
Get Cost Estimate
Core Service

Second Medical Opinion

Not sure about your diagnosis? Before travelling, get an independent expert review of your case by an Indian specialist. Many patients discover a different — sometimes simpler or less expensive — treatment path after a second opinion. No travel required for this service.

  • Independent expert review of diagnosis and existing reports
  • Available remotely — no travel to India needed
  • Written report or video consultation, as preferred
  • Covers cardiac, cancer, orthopaedic, neurological and general surgery
  • Available for paediatric cases too
Request Second Opinion
Core Service

Book Doctor Appointment

Once you decide to travel, we coordinate directly with the hospital to secure a confirmed appointment with the right specialist — before you book your flight. You travel knowing exactly who you are seeing, where and when. No on-arrival waiting or uncertainty.

  • Confirmed appointment with a named specialist
  • Available at Apollo, Fortis, Manipal, Narayana and other top hospitals
  • Pre-treatment admission and pre-op tests scheduled in advance
  • Hospital invitation letter issued alongside the appointment
  • Date coordination around your flight availability
Book Appointment
Logistics & travel support
Travel Support

Medical Visa Invitation Letter

An official hospital invitation letter is a mandatory document for your Indian Medical Visa application. Once your hospital appointment is confirmed, we arrange the letter directly from the hospital and guide you through the full visa application process at your local Indian High Commission or Embassy.

  • Official letter on hospital letterhead, signed and stamped
  • Covers patient and one accompanying attendant
  • Guidance on supporting documents required at the embassy
  • Available for patients from Nigeria, Kenya, Ethiopia, GCC countries and more
  • Typical visa processing: 5–10 working days
Get Visa Letter
Travel Support

Hotel Near Hospital

We arrange vetted accommodation — hotels or serviced apartments — within short distance of your hospital. Every property we recommend has been reviewed for cleanliness, safety and convenience for medical patients and their companions. Daily transport between your stay and the hospital is included.

  • Safe, vetted properties known to us personally
  • Within 2–5 km of your hospital
  • Options for single rooms and companion rooms
  • Available in Bengaluru, Chennai, Mumbai, Delhi, Hyderabad
  • Daily hospital transport arranged
Book Accommodation
Travel Support

Airport Pickup & Local Transport

A vetted driver meets you at the arrivals gate with a name board. No app, no haggling, no strangers. From arrival to discharge and departure, every journey between the airport, your accommodation and the hospital is arranged and confirmed in advance.

  • Named driver at arrivals — no app required
  • Clean, air-conditioned vehicle
  • All journeys to and from the hospital covered
  • Available at all major Indian airports
  • Companion transport included
Arrange Pickup
General

General Enquiry

Not sure where to start? Our patient coordinators answer every question about medical treatment in India — with no pressure and no sales pitch. Whether you are comparing hospitals, researching a treatment, or just want to understand the process, we are here.

  • Which hospital is best for your condition
  • How long you would need to stay in India
  • What the visa and documentation process looks like
  • How to compare Indian hospital quality with your home country
  • Any other question — there are no silly ones
Enquire Now
By country

Dedicated guides for your country

Country-specific visa steps, cost comparisons, flight routes and FAQs.

🇳🇬 Nigeria Abuja · Lagos
View guide →
🇰🇪 Kenya Nairobi · Mombasa
View guide →
🇪🇹 Ethiopia Addis Ababa
View guide →
FAQs

Common questions about our services

How much does medical treatment in India cost for international patients?

Costs vary by procedure and hospital. As a guide: cardiac bypass surgery $4,000–$7,000; knee or hip replacement $5,000–$8,000; cancer treatment $3,000–$15,000 per cycle; IVF $2,000–$3,500. We obtain a specific, itemised estimate for your case from the hospital after an initial teleconsultation — at no obligation to proceed.

How do I start the process?

WhatsApp us on +91 8884488321 or fill in the enquiry form below with your medical condition. We will arrange a teleconsultation with the right specialist, obtain a hospital cost estimate, and guide you through visa, travel and accommodation — step by step, at your pace.

What is a medical visa invitation letter and do I need one?

Yes — it is a mandatory document for your Indian Medical Visa application. It is an official letter from the Indian hospital confirming your appointment, planned treatment and estimated costs. You submit it at your country's Indian Embassy or High Commission along with your passport and medical reports. We arrange the letter once your appointment is confirmed.

Does Heal Now India collect my treatment payments?

No. All treatment payments go directly to the hospital — Heal Now India does not collect or handle medical fees. Our fees cover coordination, logistics and support services only. The hospital communicates treatment costs directly to you before you travel.

Can I get a second medical opinion without travelling to India?

Yes. Share your reports and imaging with us and we arrange a remote expert review by an Indian specialist — via video call or a written report. Many patients request this before committing to treatment abroad. No travel required.

Which Indian hospitals do you work with?

We work with JCI and NABH-accredited hospitals including Apollo, Fortis, Manipal, Narayana Health, Aster, Kokilaben Dhirubhai Ambani and others — in Bengaluru, Chennai, Mumbai, Delhi, Hyderabad and Kochi. We recommend the best match for your specific condition, not just the largest hospital.

Enquiry

Tell us about your medical condition

We review every enquiry and respond within 24 hours. Your information is kept strictly confidential.

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